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Connect With Our AI Experts
EyeSift is maintained by a small team of AI researchers, engineers, and technical writers who work on AI-generated-content detection every day. Every message we receive is read and acted on. Whether you have a technical question about how perplexity and burstiness scoring work, a specific test case where our detector produced a result you want to understand, a research collaboration proposal, or a suggestion for improving our tools, please reach out.
AI Detection Support
Technical questions about our AI detection algorithms
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Enterprise solutions, pricing, and strategic partnerships
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Academic collaborations and research inquiries
[email protected]Corrections, Feedback, and Bug Reports
If you believe our detector produced an incorrect result on specific content, if you found a factual error on a reference page, or if you encountered a bug in one of our analyzers, please email us with the exact input, the result you received, and the outcome you expected. That level of detail lets us reproduce, investigate, and either explain or fix.
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Privacy-related questions, CCPA/CPRA/GDPR/UK GDPR data requests, DMCA notices, and other legal matters should be sent to our dedicated addresses with a clear subject line so we can route them appropriately. Our Privacy Policy, Terms of Service, and DMCA page describe procedures in detail.
[email protected]|[email protected]What We Cannot Help With
EyeSift cannot issue court-admissible forensic opinions, cannot testify as an expert witness in academic-integrity or legal proceedings, cannot remove content from third-party platforms at a user's request, and cannot guarantee 100% accuracy on any given piece of content. Detection is probabilistic, not definitive. For high-stakes determinations, combine our results with human review, context, and corroborating evidence.
Response Times and Expectations
Response targets above reflect business-day medians, not guarantees. Volume varies, and some inquiries take longer when they require deep investigation. If you have not heard back within a week, please follow up — email can be lost. We read every message.
24/7 Email Support
Our distributed team provides support worldwide across all time zones.
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